Our Privacy Policy

Blockworx is a trading name of CPL Software Ltd. We are committed to ensuring your data is secure and protected. We understand that you are trusting us with your data as a customer and we take the processing of your data seriously. This privacy policy will explain how our organisation uses the information we collect from you when you use our website and app.

Please read the policy carefully and contact us at hello@blockworx.co.uk if you have any questions.

Who we are?

Your data for Blockworx is controlled by CPL Software Ltd Ltd, 9 Woodside Crescent, Glasgow, G3 7UL and we can be contacted on hello@blockworx.co.uk and by telephone on 0345 646 0810.

What information do we collect?

The personal data we collect from you includes your name, email address, business address and any other information associated with and relevant to your Blockworx sign up or when you register for an account or sign up to marketing.

The data we may collect through our website is

  • Email address, name, business address, telephone number;
  • Transactional data which may include financial details and services you have purchased from us;
  • Subscription preferences and personal marketing preferences;
  • Demographics – relating to the main account holder and any others associated with the account.

The data we may collect through our app is

  • Email address and contact details;
  • Transactional data which may include financial details and services you have purchased from us;
  • Subscription preferences and personal marketing preferences;
  • App usage data;
  • Device type.

All data processed by CPL Software Ltd (for Blockworx) and is held on a cloud server in the EEA. We respect all data and ensure that our processes and infrastructure includes encryption, firewalls and access control.

Why do we need it?

We need to store your data as you have entered into a contract with Blockworx (owned by CPL Software Ltd) to Register or because you have signed up to an account.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To manage administration of your account;
To personalise content;
To deliver effective and relevant marketing communications;

To improve our website and app as we continually strive to improve our website offerings based on the information and feedback we receive from you;
To respond to enquiries you make and to send email alerts to users who request them;
To ensure we comply with legal obligations;
To meet internal audit requirements.

What legal basis do we have for processing your personal data?

By creating an account with Bockworx on our website you are entering into a contract to register for an account. On cancellation of your account, your data will be deleted within 5 days of the cancellation.

If you are not a customer with an account contract and you provide your email address or contact information in response to a marketing campaign, you must give your consent to receive communication from Blockworx. You can withdraw your data at any time by unsubscribing at any time or by emailing hello@blockworx.co.uk with a request to opt out of marketing communications.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your rights in relation to personal data

You have a legal right to be able to access the data we hold at any time. The data we hold can be requested by emailing hello@blockworx.co.uk or by writing to the Data Controller at the address at the start of the Privacy Policy.

You can opt out of marketing at any time by unsubscribing using the link in an email campaign sent to you or by emailing hello@blockworx.co.uk . Or you can log in to your account and reset your marketing preferences.

You can request correction or deletion of your data at any time by contacting the Data Controller.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and app and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at terms and conditions.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 11-08-2020