FAQ
Can I restrict what my users can see or do in Blockworx?
Blockworx is permissions based. You can configure permissions to suit users, departments, job roles, pretty much however your company is structured. Whether...
Who can see my Blockworx data?
The only people who can see your Blockworx data are your users. You can of course restrict what they can see. The Property Management Companies you are linked...
Does the Blockworx app work offline?
Because you can receive Estimate Requests and Comments in real time you need to be connected to the internet to do this which means Blockworx needs internet...
Does the Blockworx app and desktop have the same functionality?
No. To keep the app simple and streamlined most of the Admin functions are based on the Blockworx desktop. If you have a SmartPhone or a Tablet you can of...
Can I upload images with my quotes or invoices?
Blockworx allows you to upload image and document files against both quotes and invoices as well as being able to upload them againstcomments in the system...
How many documents am I allowed to share on Blockworx?
There is no limit on the size of an individual document. You can upload these as either pdf or image files. The shared documentation area on Blockworx allows...
Can I upload multiple pdf invoices to Blockworx
Not yet, but its coming soon. This is quite a big piece of work for the development team but its on the plan and you should see this around the middle of 2022.
Does Blockworx integrate with my existing accountancy package?
We have integration via an api on our product development roadmap. At the moment you can upload pdf copies of your invoices using simple drag and drop...
What format is Blockworx available in?
The Blockworx app is available for both iOS and Android operating systems on your mobile or tablet. Blockworx can also be used on a windows PC or laptop to...
What version of operating system do I need for Blockworx?
If your operating system is supported by the manufacturer (i.e. you are still getting updates for your operating system) then the Blockworx app will work on...
I’m a contractor who doesn’t work with a Property Manager, can I sign up?
We want to include all contractors on Blockworx as we know it's a valuable way to get work. We do have future plans for this. However, at the moment, the only...
Are there any plans to develop Blockworx further?
To continually enhance your experience, we have a dedicated team of UK developers and a roadmap that will see future releases of the software as part of a...
Which Property Factors are using Blockworx?
Blockworx is used by Property Factors who manage in excess of 300,000 units in Scotland. If you’d like to check if a Property Factor who is requesting a quote...
How much does Blockworx cost?
Pricing for Blockworx is based on the number of invoices you raise on a monthly basis. The more invoices you raise to Property Management Companies using...
Do we need training to use Blockworx?
We'd like to think we've built a platform that's easy to use and straight forward. And we have lots of explainer videos on our YouTube channel to help make...
Do you have any demo or “How To” videos I can watch?
Yes of course! Check out our YouTube channel where you can sit back with a cuppa and watch easy to follow videos on how to use the app and the desktop...
How many users can I have on Blockworx?
We're very generous here at Blockworx. You can have as many users as you need! Whether these are desktop or app users, just keep adding users until your...
When can I contact you if I need to?
Our Support Team is available Monday to Friday 9:00am until 5:00pm with the exception of public holidays. You can email support@blockworx.co.uk or you can...
Can I use Blockworx on multiple devices?
You can login to your Blockworx account on as many devices as you need to! There is no restriction on the number of devices you can use Blockworx on. Whether...
How do I raise any support issues I may have?
Our UK-based Support Team is on hand to deal with any questions you may have during our office hours - Monday to Friday 9:00 am until 5:00 pm. We provide both...
